Membership

Before starting your healing journey with our membership plan, can you please think about the following common opinions?

Treatment is standardized?

“With modern technology being so advanced, treatment is an easy, standardized process. At worst, lifelong medication can always manage the condition.”

Treatment is personalized!

Dr. Ma says: “Finding a truly effective treatment that addresses the root cause of your body condition is always challenging, and such treatment is always rare and precious.”

Doctor’s duty only?

“I don’t want to make any changes; I just want the doctor to prescribe medication to alleviate my symptoms.”

The patient takes main responsibility!

Dr. Ma says: “The wisdom, persistence, reflection, and action behind a patient’s choices are the core forces driving recovery. Even the greatest doctor plays only a supportive role.”

Just another try?

“I don’t believe in Traditional Chinese Medicine, but since other treatments haven’t worked, I just want to give it a try.”

Trust is the foundation of effectiveness!

Dr. Ma says: “If your mind is already set up like a Windows system, recognizing a Mac app will be difficult. To benefit from the wisdom of Chinese Medicine, you need to at least add it to your  trusted list.”

Features

With our unique TCM diagnostics

Unlock a deeper understanding of your health

It’s not just about focusing on the name of the disease anymore; it’s all about using traditional Chinese medicine diagnostic methods to gain a comprehensive understanding of what’s happening in your body and why.

3-Dimensional TCM health assessments

We provide expert TCM diagnostics, including tongue, pulse and abdominal diagnosis, as well as comprehensive questionnaires, to gain a thorough understanding of your health.

Our Healing Journey with Membership Plan
100%

Money Back Guarantee^

20+

Years TCM Research

260+

Premium Natural Herbs

^ For all new patients: if you are not fully satisfied with our service for any reason, we offer a 100% money-back guarantee within 7 days from the start of the service (full T&C).

Our Healing Journey with Membership Plan

Features

This is a journey of

reflection, transformation, and revitalisation, where your body heals and thrives.

Combining traditional Chinese medicine treatment with 1-on-1 life coaching based on TCM principles not only improves symptoms but also helps you establish a long-term healthy lifestyle and diet, enhancing your energy levels over time.

TCM treatment plus 1-on-1 health coaching

with our TCM course/coaching system.

Holistically Manage Your Health with TCM Dr. Ma

Our Membership Plan

Casual treatment

Standard

$125 initial

$65 weekly

  • Limited to 20 patients”

  • Open term, cancel anytime
  • Free, unlimited prescriptions
  • Health assessment tools
  • General guidelines
  • Medical advice
  • 15 mins online support weekly
  • Treatment tracking

  • Free online recipes

  • Body constitution analysis

  • Daily/weekly guide, learn, task, and feedback

  • Tailored lifestyle optimal

  • Tailored diet optimal
  • Health courses
  • Private insurance cover*

  • 20% off clinic consultation

  • Energy boost exercises

  • Herbal medicine granule^

    5% off

2-3 Month plan

Premium

$265 initial

$125 weekly

  • Limited to 5 patients”

  • 2-3 months open term, cancel anytime

  • Free, unlimited prescriptions
  • Health assessment tools
  • General guidelines
  • Medical advice
  • 30 mins online support weekly
  • Treatment tracking

  • Free online recipes

  • Body constitution analysis

  • Daily/weekly guide, learn, task, and feedback

  • Tailored lifestyle optimal

  • Tailored diet optimal
  • Health courses
  • Private insurance cover*
  • Energy boost exercises

  • Herbal medicine granule^

    10% off

Herbal Package

Herbpack

$2650 all-inclusive

for 3 months

  • Limited to 5 patients”
  • All features of Standard plan
  • 3 months fixed term

  • Up to 90 days of herbal medicine inclusive!

  • Premium GMP standard herbal granules
  • Free delivery to your door

  • 50% off clinic consultation

  • For Australian patients only!

Family Package

Famipack

$2950 annually

for one family

  • Limited to 5 families”
  • Up to 2 adults+2 kids or 3 adults+1 kids
  • One year fixed term
  • Free, unlimited prescriptions
  • General guidelines
  • Medical advice

  • 120 mins online support monthly

  • Treatment tracking

  • Free online recipes

  • Body constitution analysis

  • Family lifestyle optimal

  • Family diet optimal
  • Health courses
  • Private insurance cover*

  • 50% off clinic consultation

  • Herbal medicine granule^

    15% off

” To ensure service quality, each plan has a limited number of subscriptions. If the limit is exceeded, the subscription will be temporarily unavailable.

* Main AU private insurance companies are covered for the consultation part.

^ We provide herbal granule delivery within Australia, with additional costs(herbs+delivery fees).

^^All the members discounts auto apply during the checkout.

Use online chat for more questions…

Frequently Asked Questions

Based on my clinical experience, most chronic diseases, difficult-to-treat conditions, geriatric diseases, and gynecological disorders (affected by menstrual cycles) require at least 2-3 months of treatment to achieve a relatively stable therapeutic effect. In most cases, noticeable physical changes can be seen within 1-3 weeks. However, to attain long-term and stable results, it is essential to combine ongoing medication with dietary and lifestyle improvements.

We are unable to provide a free trial because our unique approach involves a highly interactive treatment plan. During the initial stages, we invest significant time and effort to understand and study each patient’s condition thoroughly. We do not want this process to be left unfinished. However, you may opt for a casual treatment through our basic plan.

Standard plan:  you can cancel or pause the subscription anytime.

Premium plan: you can cancel or pause the subscription anytime.

Herbal package: up to 3 times and no more than 3 weeks extension, please inform us 7 days in advance.

Family package: no suspension.

We accept most mainstream Australian private health insurance companies, including:

  • Australian Health Management (AHM)
  • Australian Regional Health Group Ltd (ARHG):
    • A.C.A Health Benefits Fund (ACA)
    • Budget Direct (part of GMHBA)
    • Cessnock District Health Benefits Fund (CDHBF)
    • CUA Health Limited (CUA)
    • Defence Health (DH)
    • Frank Health Insurance (part of GMHBA)
    • Geelong Medical and Hospital Benefits Association Ltd (GMHBA)
    • Hospital Benefit Fund (HBF) including GMF Health
    • Health.com.au Pty Ltd (NIA)
    • Health Care Insurance Limited (HCI)
    • Health Partners
    • HIF WA
    • Latrobe Health Services (Federation Health) (LHS) including Federation Health
    • Lysaght Peoplecare Limited (LP) (part of Peoplecare)
    • Mildura District Hospital Fund (MDHF)
    • Navy Health Fund (NH)
    • Onemedifund (OMF)
    • Peoplecare
    • Phoenix Health Fund (PH)
    • Police Health Fund (PHF)
    • Queensland Country Health Ltd (QCH)
    • Railway & Transport Health Fund Ltd (RTH)
    • Reserve Bank Health Society (RBHS)
    • St. Luke’s Health (StLH)
    • Teachers Federation Health (TFH)
    • Teachers Union Health Fund (TUH)
    • Transport Health (TH)
    • Westfund (WF)
  • Australian Unity Friendly Society (AU)
  • Bupa Australia (BUPA):
    • ANZ Health Insurance
    • HBA
    • MBF
    • Mutual Community
    • NRMA Health Insurance
    • SGIO Health (MBFA)
    • SGIC Health
  • Commonwealth Bank Health Service (CBHS)
  • CUA Health Fund (formerly Credicare)
  • Grand United Friendly Society (GUH) (part of NIB)
  • Medibank Private (MBP)
  • NIB
  • PA Health Benefits Fund

To ensure the highest quality of service for patients and due to limited capacity, Dr. Ma has set a limit on the number of patients for each plan enrolled at same time. This limit may vary at different times. Once the limit is reached, appointments(enrolments) cannot be made, so we appreciate your patience.

Dr. Ma is an Australia and New Zealand registered TCM herbalist and acupuncturist.

AU Registration number: CMR0002762544

NZ Registration Number: 2252

Our online consultation scope covers major internal medicine conditions, but we do not treat the following situations: 1. When the patient is still in the hospital; 2. Patients aged below 6 or above 70. 3. Pregnant women; 4. Patients in severe life-threatening conditions; 5. Severe mental health disorders, like Schizophrenia; 6. Elderly patients on long-term high-dose Western medication. Additionally, we do not treat patients who do not believe in Traditional Chinese Medicine and are only seeking to try it out.

While I cannot guarantee specific results, I am confident in the effectiveness of our treatment plans based on extensive clinical experience. Each patient’s response to treatment can vary, but we are committed to working closely with you to achieve the best possible outcome. Your dedication to following the recommended plan and making necessary lifestyle adjustments will significantly contribute to the success of the treatment.

Yes, we have free online support included in our plans, ranging from 10 minutes to 200 minutes.

We also provide rich information in our courses, which cover most of our patients’ common concerns.

Australia: national wide  1-3 days

Overseas:

Normally we don’t deliver overseas due to the very high costs ($130+ )and long duration (6-12 days).  We encourage you to seek the local TCM pharmacy for the herbs. If you have difficulty with that, please contact us, and we will try our best to help.

 

Standard/Premium plan:

You can cancel your plan at any time.

Before starts: Full refund.

Herbal Package:

We will refund you the amount you paid deducting the used service fees, herb fees, and other costs at normal prices, plus a $65 admin fee.

Family Package:

We will refund you the amount you paid deducting the used service fees, and other costs at normal prices, plus a $65 admin fee.

All personalized prescribed herbal medicine granules are not refundable.

If you are in Melbourne, you are welcome to visit me in my work studio. Please login and make a booking online to get your member discount.